Technical Support for Consumer Products

Technical Questions

SAI's FAQ section offers answers to the most common questions relating to our products. The answer you need may already be there, so please review the FAQ page.

If you do not find the answer to your question in our FAQ section, please contact us at:
Support@softarch.com

We provide technical support for consumer products ONLY via email.

Questions about Downloading Products or Refunds

Our online sales are handled by Digital River. If you wish to get a refund for software purchased online, or are having problems with the download, please contact Ditial River.

Digital River customer service number is: 1-800-656-5426.

If you are calling internationally, the number is: 612-253-8400.